UNIT 1 Enterprise Systems (Book Link) | ||
1 | Enterprise Systems: An Overview | VIEW |
2 | Business and Enterprise Systems | VIEW |
3 | Types of Enterprise Systems | VIEW |
4 | Enterprise System Architecture | VIEW |
5 | Enterprise System Development | VIEW |
6 | Enterprise System Implementation Strategies and Challenges | VIEW |
7 | Enterprise System Challenges | VIEW |
8 | Enterprise System Integration | VIEW |
UNIT 2 ERP (Book Link) | ||
1 | Features of ERP | VIEW |
2 | ERP Components | VIEW |
3 | MIS Integration | VIEW |
4 | ERP Drivers | VIEW |
5 | ERP and E-Commerce | VIEW |
6 | ERP Culture | VIEW |
7 | ERP and CRM and SCM | VIEW |
8 | ERP Selection Issues | VIEW |
9 | Pre and Post Selection issues | VIEW |
10 | ERP Vendors | VIEW |
11 | Trends and Future Directions of ERP | VIEW |
UNIT 3 SCM (Book Link) | ||
1 | SCM: Introduction, Concept | VIEW |
2 | Issues in supply chain management | VIEW |
3 | Customer focus and Distribution Management | VIEW |
4 | Logistic Framework: Concept, Objective and Scope | VIEW |
5 | SCM Technologies | VIEW |
6 | Electronic Data Interchange (EDI) | VIEW |
7 | Internet enabled SCM | VIEW |
8 | E-Marketplaces | VIEW |
9 | Online Auctions | VIEW |
10 | Collaborative Planning Forecasting and Replenishment (CPFR) | VIEW |
UNIT 4 CRM (Book Link) | ||
1 | An Introduction, Concept of CRM | VIEW |
2 | e-CRM as a Strategic Marketing Tool | VIEW |
3 | Process, Elements of e-CRM | VIEW |
4 | Models in e-CRM, CRM Planning and Implementation | VIEW |
5 | CRM Applications and Trends | VIEW |
Please upload the notes.
Thanks for uploading 2nd and 4th unit, please try to upload the 1st and 3rd unit as well. It would be a great help, looking forward to see the updated notes. Thank you once again 🙂
Sure will share it more, already my college-mates are using this website for guidance and to prepare notes. Thanks a lot for your efforts.
Note: Unit 1 syllabus is available in Enterprise Systems for Management book by Luvai F. Motiwalla and Jeff Thompson.