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KMB205 OPERATIONS MANAGEMENT

AKTU MBA NOTES

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UNIT 1 Production Concept
1 Difference between Production and Operations Management VIEW
2 Productivity, Work Study, Productivity measurement, Factors affecting Productivity VIEW
3 Production Technology – Types of Manufacturing Processes VIEW
UNIT 2 Operations Concept
1 Difference between Product and Service VIEW
2 Product and Service Design VIEW
3 Characteristics of Service, Classification of Service VIEW
4 Factors Affecting Service Operations VIEW
5 Service Capacity Planning VIEW
6 SERVQUAL Model of Measuring Service Quality VIEW
UNIT 3 Material and Inventory Management
1 Types of production planning VIEW
2 Process of Production planning and Control (PPC) Routing, Scheduling, Loading, Just-in-time (JIT) VIEW
3 KANBAN VIEW
4 Types of inventories VIEW
5 Factors Affecting Plant Location VIEW
6 Inventory Control Techniques VIEW
7 Types of Plant layout VIEW
UNIT 4 Supply Chain Management
1 Conceptual model of SCM VIEW
2 Supply Chain Drivers VIEW
3 Demand Forecasting in Supply Chain, Simple Moving Average, Weighted Moving Average, Exponential Smoothening Method VIEW
4 Supply Chain efficiency, Core and Reverse Supply Chain VIEW
5 International Supply Chain VIEW
6 Aggregate Planning VIEW
7 Inbound and Outbound SCM VIEW
8 Bullwhip Effect in SCM VIEW
9 Latest Trends in Production and Operation Lean Manufacturing VIEW
UNIT 5 Productivity and Quality
1 TQM VIEW
2 Deming’s 14 Principles, Continuous Improvement (Kaizen) VIEW
3 PDCA Cycle VIEW
4 Quality Circles VIEW
5 7QC Tools and its Advancements VIEW
6 ISO 9000-2000 clauses VIEW
7 Six Sigma VIEW
8 Total Productive Maintenance (TPM) VIEW
9 5S VIEW
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