Communication Networks
The pattern of contacts among the members of the organisation and flow of information among them is communication network. Network helps managers to establish contacts in different patterns through communication […]
Listening skills: Cognitive process of listening
Effective listening is the process of analyzing the sounds, organizing them into recognizable patterns, interpreting the patterns and understanding the message by inferring the meaning. Listening is not to be […]
Barriers to Listening
Physical Barriers Noise, poor acoustics, malfunctioning of the mechanical devices being used, frequent interruptions and uncomfortable seating arrangements are physical barriers that hamper effective listening. The first step of the […]
Reading skills
Decoding Decoding is a vital step in the reading process. Kids use this skill to sound out words they’ve heard before but haven’t seen written out. The ability to do […]
Speaking skills
Speaking effectively is defined as speaking in such a way that your message is clearly heard and, if possible, acted upon. There are two main elements to speaking effectively: what […]
Public Speaking
Public speaking skills refer to the talent of effectively addressing an audience. Whether it is in front of a group of people you already know or a crowd of complete […]
Voice modulation and Body modulation
The way you talk to others matters a lot in building a rapport with them. To look civilized and to also generate interest in other people, it is required for […]
Written communication
A ‘Written Communication’ means the sending of messages, orders or instructions in writing through letters, circulars, manuals, reports, telegrams, office memos, bulletins, etc. It is a formal method of communication […]
Written communication Types
Transactional Forms of Written Communication One of the most common forms of written communication in business is transactional content. The purpose of this kind of communication is results oriented, as […]
Sales Letters
Sales Correspondence is a written communication between two parties with the motive of sales. A sales letter is a form of sale correspondence. It is a letter that tries to […]
Claim Letters
When affected buyer writes a letter to the seller raising complaints and demanding compensation, it is known as clam letter. Generally, a losing buyer writes claim letters to the seller. However, sometimes […]
Employment letters
The purpose of an employment letter depends on whether you’re receiving it or giving it. A business owner who sends an employment letter to the candidate she feels is best […]
Business Reports
1. Title Page The very first page in a business report should be the title page. And since this is the first thing the reader will see, the title should clearly […]
Purpose of Business Report
Some points highlighting the purposes or objectives or important of business report are presented below: Transmitting Information: Business report is very important for transmitting information from one person to another or form […]
Types of Business Report
After thorough study, collection of all relevant facts and information and proper scrutiny and analysis of a problem relating to past or present, submission of the conclusions supported by statements […]
Presentation of Reports
The best way to start that process is to go first to the end of your report. That’s where your conclusions and recommendations are to be found—and where you’re likely […]
