Role of Training in Organizations
Training is an integral part of human resource development programme in almost all organizations.
Training, in fact, is the cornerstone of effective management because it makes employees more efficient and productive.
The importance of training can be discussed under the following heads:
(i) Advantages of standardization:
The methods of production are standardised through training. All trained employees follow same methods and techniques of production and hence there can be little variation in output and standards produced by different employees. By using standardised methods, the quality of output would be increased.
(ii) Increasing organisational stability and flexibility:
Training provides opportunities for the employees to learn an acquire skills to work in several departments in an organisation. Training also results in low rate of labour turnover which means high consistency in organisations in retaining people for long period of time.
Low labour turnover means high organisational stability. Flexibility is ensured because employees may be placed in several departments over a
period of time as they acquire multiplicity of skills through adequate training.
(iii) Heightened morale:
Training results in increased morale of employees because of reduction in dissatisfaction at work, reduced complaints, and reduced absenteeism, and increased interest in work during the post-training period. Heightened morale results in increased loyalty to the organisation.
(iv) Reduced supervision and direction:
A trained employee knows what job he has to do and how to do that job and requires no guidance and supervision. Supervisors can devote their time to solve more important problems rather than concentrating on constant and regular supervision.
(v) Economical use of resources:
A well-trained employee makes better and economical use of available resources (materials, machines, and equipment). Optimum utilization of resources results in reduced cost on production and higher profits.
(vi) Increase in productivity:
Training brings about increase in quantity and quality of goods produced resulting in high productivity.
(vii) Future manpower needs:
Through proper training employees become eligible for promotion handling more responsibility. An expanding and growing organisation wishes to train the existing employees so as to place them in higher positions in future.
(viii) Better industrial relations:
Training provides a platform for maintaining smooth industrial relations. Employees develop a feeling that organisation is taking care and interest in them through training programmes.
(ix) Reduced accidents at workplace:
Untrained people are bound to commit errors while handling machinery and equipment resulting in incidents at workplace. Training eliminates (reduces) the possibility of incident due to mishandling of equipment, machinery, and other resources of the organisation.
Proper training and development programmes ensure safety in handling the organization’s resources which results in reduction in the accident rates.
(x) Reduced learning time:
An untrained worker consumes a lot of time to learn the methods, technique of doing the work. Skilled and trained employees reach the
acceptable level of performance within no time. Therefore, training results in reduced learning time.