Competency Mapping Analysis
1) Identify key components of employee job descriptions – the critical points only. Focus on what characteristics and skills are absolutely essential to get the job …
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1) Identify key components of employee job descriptions – the critical points only. Focus on what characteristics and skills are absolutely essential to get the job …
You will recall that, services are produced by employees and consumed by customers simultaneously. Hence, customers must know the role that they would be expected …