KMB107/KMBN107 Business Communication

Last updated on November 10th, 2020 at 01:48 pm

	UNIT 1 Introduction: {Book Link}
1	Role of Communication	VIEW
2	Defining and Classifying Communication	VIEW
3	Purpose of Communication	VIEW
4	Process of Communication	VIEW
5	Characteristics of Successful Communication	VIEW
6	Importance of Communication in Management	VIEW
7	Communication Structure of Organization	VIEW
8	Communication in crisis	VIEW
9	Barriers to Communication	VIEW

	UNIT 2 {Book Link}
1	Oral Communication: What is Oral Communication	VIEW
2	Principles of Successful oral Communication	VIEW
3	What is Conversation Control	VIEW
4	Reflection and Empathy: Two Sides of effective oral Communication	VIEW
5	Effective Listening: Non Verbal Communication	VIEW
6	Written Communication: Purpose and Clarity	VIEW
7	Principles of effective Writing	VIEW
8	Approaches the Writing Process Systematically	VIEW
9	The 3X3 writing process for Business Communication: Pre Writing – Writing – Revising	VIEW
10	Specific writing Features: Coherence	VIEW
11	Electronic Writing Process	VIEW

	UNIT 3 Business Letters and Reports {Book Link}
1	Introduction to Business Letters: Positive and Negative Messages	VIEW
2	Writing Routine and Persuasive Letters	VIEW
3	Writing Memos	VIEW
4	What is a Report Purpose	VIEW
5	Kinds and Objectives of Report writing	VIEW
6	Presentation Skills: What is a Presentation elements of presentation designing a Presentation	VIEW
7	Advanced Visual Support for Business Presentation Types of Visual Aid	VIEW

	UNIT 4 {Book Link}
1	Employment communication: Introduction	VIEW
2	Writing CVs	VIEW
3	Group Discussions	VIEW
4	Interview Skills	VIEW
5	Impact of Technological Advancement on Business Communication networks:	VIEW
6	Intranet, Internet, E-mails	VIEW
7	SMS, Teleconferencing, Video Conferencing	VIEW

	UNIT 5 {Book Link}
1	Group communication: Meetings, Planning Meetings, Objectives, Participants, Timing, Venue of meetings, Leading meetings	VIEW
2	Media Management: The Press release Press Conference, Media Interviews, Seminars	VIEW
3	Workshop, Conferences	VIEW
4	Business etiquettes	VIEW

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