| UNIT 1 Introduction: {Book Link} | ||
| 1 | Role of Communication | VIEW |
| 2 | Defining and Classifying Communication | VIEW |
| 3 | Purpose of Communication | VIEW |
| 4 | Process of Communication | VIEW |
| 5 | Characteristics of Successful Communication | VIEW |
| 6 | Importance of Communication in Management | VIEW |
| 7 | Communication Structure of Organization | VIEW |
| 8 | Communication in crisis | VIEW |
| 9 | Barriers to Communication | VIEW |
| UNIT 2 {Book Link} | ||
| 1 | Oral Communication: What is Oral Communication | VIEW |
| 2 | Principles of Successful oral Communication | VIEW |
| 3 | What is Conversation Control | VIEW |
| 4 | Reflection and Empathy: Two Sides of effective oral Communication | VIEW |
| 5 | Effective Listening: Non Verbal Communication | VIEW |
| 6 | Written Communication: Purpose and Clarity | VIEW |
| 7 | Principles of effective Writing | VIEW |
| 8 | Approaches the Writing Process Systematically | VIEW |
| 9 | The 3X3 writing process for Business Communication: Pre Writing – Writing – Revising | VIEW |
| 10 | Specific writing Features: Coherence | VIEW |
| 11 | Electronic Writing Process | VIEW |
| UNIT 3 Business Letters and Reports {Book Link} | ||
| 1 | Introduction to Business Letters: Positive and Negative Messages | VIEW |
| 2 | Writing Routine and Persuasive Letters | VIEW |
| 3 | Writing Memos | VIEW |
| 4 | What is a Report Purpose | VIEW |
| 5 | Kinds and Objectives of Report writing | VIEW |
| 6 | Presentation Skills: What is a Presentation elements of presentation designing a Presentation | VIEW |
| 7 | Advanced Visual Support for Business Presentation Types of Visual Aid | VIEW |
| UNIT 4 {Book Link} | ||
| 1 | Employment communication: Introduction | VIEW |
| 2 | Writing CVs | VIEW |
| 3 | Group Discussions | VIEW |
| 4 | Interview Skills | VIEW |
| 5 | Impact of Technological Advancement on Business Communication networks: | VIEW |
| 6 | Intranet, Internet, E-mails | VIEW |
| 7 | SMS, Teleconferencing, Video Conferencing | VIEW |
| UNIT 5 {Book Link} | ||
| 1 | Group communication: Meetings, Planning Meetings, Objectives, Participants, Timing, Venue of meetings, Leading meetings | VIEW |
| 2 | Media Management: The Press release Press Conference, Media Interviews, Seminars | VIEW |
| 3 | Workshop, Conferences | VIEW |
| 4 | Business etiquettes | VIEW |
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