The key to a successful project is in the planning. Creating a project plan is the first thing you should do when undertaking any project.
Project Planning Process
Step 1: Project Goals
A project is successful when it has met the needs of the stakeholders. A stakeholder is anybody directly, or indirectly impacted by the project.
As a first step, it is important to identify the stakeholders in your project. It is not always easy to determine the stakeholders of a project, particularly those impacted indirectly. Examples of stakeholders are:
- The project sponsor.
- The customer who receives the deliverables.
- The users of the project output.
- The project manager and project team.
Once you understand who the stakeholders are, the next step is to find out their needs. The best way to do this is by conducting stakeholder interviews. Take time during the interviews to draw out the requirements that create real benefits. Sometimes stakeholders will talk about needs that aren’t relevant and don’t deliver benefits. These can be recorded and set as a low priority.
The next step, once you have conducted all the interviews and have a comprehensive list of needs is to priorities them. From the prioritized list, create a set of easily measurable goals. A good technique for doing this is to review them against the SMART principle. This way, the achievement of the goal will be easy to identify.
Once you have established a clear set of goals, they should be recorded in the project plan. It can be useful also to include the needs and expectations of your stakeholders.
Now you have completed the most difficult part of the planning process; it’s time to move on and look at the project deliverables.
Step 2: Project Deliverables
Using the goals you have defined in step 1, create a list of things the project needs to deliver to meet those goals. Specify when and how to deliver each item.
Add the deliverables to the project plan with an estimated delivery date. You will establish more accurate delivery dates during the scheduling phase, which is next.
Step 3: Project Schedule
Create a list of tasks that need to be carried out for each deliverable identified in step 2. For each task determine the following:
- The amount of effort (hours or days) required for completing the task.
- The resource who will carry out the task.
Once you have established the amount of effort for each task, you can work out the effort required for each deliverable, and an accurate delivery date. Update your deliverables section with the more precise delivery dates.
At this point in the planning, you could choose to use a software package such as Microsoft Project to create your project schedule. Alternatively, use one of the many free templates available. Input all of the deliverables, tasks, durations and the resources who will complete each task.
A common problem discovered at this point is when you have an imposed delivery deadline from the sponsor that is not realistic based on your estimates. If you discover this is the case, you must contact the sponsor immediately. The options you have in this situation are:
- Renegotiate the deadline (project delay)
- Employ additional resources (increased cost)
- Reduce the scope of the project (less delivered)
Use the project schedule to justify pursuing one of these options.
Step 4: Supporting Plans
This section deals with the plans you should create as part of the planning process. These can be included directly in the plan.
(I) Human Resource Plan: Identify, by name, the individuals and organizations with a leading role in the project. For each, describe their roles and responsibilities on the project. Next, specify the number and type of people needed to carry out the project. For each resource detail start dates, the estimated duration and the method you will use for obtaining them.
(ii) Communications Plan: Create a document showing who is to be kept informed about the project and how they will receive the information. The most common mechanism is a weekly or monthly status report, describing how the project is performing, milestones achieved and the work you’ve planned for the next period.
(iii) Risk Management Plan: Risk management is an important part of project management. Although often overlooked, it is important to identify as many risks to your project as possible and be prepared if something bad happens.
Here are some examples of common project risks:
- Time and cost estimate too optimistic
- Customer review and feedback cycle too slow
- Unexpected budget cuts
- Unclear roles and responsibilities
- No stakeholder input obtained
- Not clearly understanding stakeholder needs
- Stakeholders changing requirements after the project has started
- Stakeholders adding new requirements after the project has started
- Poor communication resulting in misunderstandings, quality problems and rework
- Lack of resource commitment
Risks can be tracked using a simple risk log. Add each risk you have identified to your risk log; write down what you will do in the event it occurs, and what you will do to prevent it from happening. Review your risk log on a regular basis, adding new risks as they occur during the life of the project. Remember, if you ignore risks, they don’t go away.