A Group is basically an assemblage of people. It can be understood as a collection of individuals (two or more), who come together and interact with each other, so as to achieve the objectives of the organization.
Characteristics of Groups
- Size: To form a group, it must be having at least two members. Practically, the number of group members ranges from 15 to 20. The more the members in the group, the more complex it is to manage.
- Goals: Every group has certain goals, that are the reasons for its existence.
Norms: A group has certain rules, for interacting with the group members.
- Structure: It has a structure, based on the roles and positions held by the members.
- Roles: Every member of a group has certain roles and responsibilities, which are assigned, by the group leader.
- Interaction: The interaction between the group members can occur in several ways, i.e. face to face, telephonic, in writing or in any other manner.
- Collective Identity: A group is an aggregation of individuals, which are separately called as members, and collectively called as a group.
Types of Groups
- Formal Groups
Groups that are formed consciously by the management, with an aim of serving an organizational objective. These are further classified as:
(i) Self-directed teams: The group of employees which are so authorised to make decisions, on their own, as it is independent and self-governing in nature.
(ii) Quality Circles: A number of employees classed together belonging to the same field, who meet every week for an hour, to talk about their problems, identify the causes and find out solutions, to take necessary steps in this regard.
(iii) Committees: An association of people created by the management for different matters to identify and discuss the issues of the company and arrive at a conclusion. It can be:
- Standing Committee
- Advisory Committee
- Audit Committee
- Grievance Committee
- Adhoc Committee
(iv) Task force: It is a temporary committee, wherein people belonging to different fields are grouped together for the performance of the task.
- Informal Groups
The social and psychological variables operating at the workplace, results in the formation of informal groups. The creation of these groups is spontaneous due to the common interest, social needs, physical proximity and mutual attraction.
Apart from the two broad classifications of the group, they are also divided into the primary groups, secondary groups, membership groups, reference groups and interest groups.