Post Implementation Support Services are the last cornerstone in the foundation of your successful solution and the project fail-safe mechanism. Once training is completed, our involvement with your company does not end. As we have all experienced – “Stuff happens!”
- Staff sometimes forgets how an infrequently used feature is to be employed.
- A staff member may be substituting for someone and be somewhat unfamiliar with their normal processes.
- Process changes may generate a question as to how to most effectively utilize system capabilities
- No solution involving software or hardware is 100% perfect and error or bug free.
Whatever situation arises, our friendly experienced support staff is available to help with your staff’s problems and answer their questions.
Support services are available to you and your staff via
- Remote connection
- Onsite visits