Operational Resources of logistics: Personnel, Warehouse, Means of Transport, Warehouse Transport Aids, Organizational aids

Operational resources in logistics refer to the tangible and intangible resources that are necessary to carry out logistics activities effectively. By effectively managing these operational resources, companies can improve the efficiency of their logistics processes, reduce costs, and increase customer satisfaction.

Some of the key operational resources in logistics include:

  1. Physical resources: These include warehouses, vehicles, equipment, and other physical assets necessary to store, handle, and transport goods.
  2. Human resources: This includes trained and skilled personnel, such as drivers, warehouse workers, dispatchers, and customer service representatives, who are essential for carrying out logistics activities.
  3. Information technology: This includes software, hardware, and communication systems used for tracking and managing the flow of goods, services, and information throughout the supply chain.
  4. Financial resources: This includes the funds necessary to purchase equipment, hire personnel, and invest in technology.
  5. Network resources: This includes relationships with suppliers, manufacturers, distributors, retailers, and customers, which are critical for the smooth functioning of the logistics system.
  6. Processes and procedures: This includes standard operating procedures and workflows that are used to manage the logistics process, such as order processing, inventory management, and transportation planning.
  7. Data and information: This includes data on demand, inventory levels, delivery schedules, and customer requirements, which are necessary for effective decision-making in logistics management.


The personnel involved in logistics activities are critical to the success of logistics management. Some of the key personnel involved in logistics include:

  1. Logistics manager: Responsible for overseeing the entire logistics process, including transportation, warehouse management, and inventory control.
  2. Warehouse workers: Responsible for storing, handling, and distributing goods within the warehouse.
  3. Transportation personnel: This includes drivers, dispatchers, and transportation coordinators, who are responsible for the movement of goods from suppliers to customers.
  4. Customer service representatives: Responsible for communicating with customers, responding to inquiries, and resolving any issues related to the delivery of goods.

It is important for logistics personnel to have the necessary training and skills to carry out their responsibilities effectively, as well as a good understanding of the logistics process and the company’s logistics policies and procedures.


A warehouse is a key operational resource in logistics, providing a secure and efficient location for the storage, handling, and distribution of goods. The design and layout of a warehouse can have a significant impact on the efficiency of the logistics process, and factors such as accessibility, storage capacity, and material handling equipment should be considered when designing a warehouse.

Some key aspects of warehouses in logistics include:

  1. Inventory Management: Warehouses are used to store and manage inventory levels, ensuring that there is enough stock available to meet customer demand. They also help in controlling the flow of goods and reducing the risk of stock obsolescence.
  2. Order Fulfillment: Warehouses play a crucial role in the order fulfillment process, picking, packing and shipping goods to customers in a timely and efficient manner.
  3. Distribution: Warehouses are often located strategically to serve as distribution centers, allowing for the efficient movement of goods to multiple destinations.
  4. Storage: Warehouses provide a secure and controlled environment for the storage of goods, with facilities such as climate control, fire suppression, and security systems in place to protect the stored items.
  5. Material Handling: Warehouses are equipped with material handling equipment such as pallet jacks, forklifts, and conveyor systems to move and handle goods efficiently.
  6. Value-Added Services: Warehouses can provide additional services such as packing, labeling, kitting, and assembly to add value to the goods before they are shipped to customers.

Means of Transport

In logistics, there are several means of transportation that companies can use to move goods and products from one place to another.

The choice of transportation mode depends on several factors, including the type of goods being transported, the distance to be covered, the speed of delivery, and the cost of transportation.

Here are the most commonly used ones:

  1. Road Transport: This involves the use of trucks, trailers, and other vehicles to transport goods over short or long distances. This is the most flexible and cost-effective mode of transportation.
  2. Rail Transport: This involves the use of trains to move large quantities of goods over long distances. Rail transport is especially useful for moving heavy and bulky items.
  3. Water Transport: This involves the use of ships, barges, and other watercraft to move goods over water. It is particularly useful for moving large quantities of goods over long distances.
  4. Air Transport: This involves the use of aircraft to move goods over long distances quickly. It is the fastest mode of transportation but is also the most expensive.
  5. Pipeline Transport: This involves the use of pipelines to transport liquids, gases, and other substances over long distances. It is a cost-effective and efficient mode of transportation for certain types of goods.
  6. Multimodal Transport: This involves the use of multiple modes of transportation to move goods from one place to another. This can include a combination of road, rail, water, and air transport.

Warehouse Transport Aids

Warehouse transport aids refer to the tools and equipment used to move and handle goods within a warehouse.

The choice of warehouse transport aid depends on the specific needs and requirements of the warehouse and the goods being handled. The goal is to ensure efficient and effective material handling, reducing the risk of damage to goods and improving the overall productivity of the warehouse.

Some of the most commonly used warehouse transport aids include:

  1. Pallet Jacks: These are hand-operated devices used to move pallets of goods within a warehouse. They are simple to use, low-cost, and highly maneuverable.
  2. Forklifts: These are motorized vehicles used to move and lift heavy goods within a warehouse. They come in various sizes and capacities and are equipped with forks or other attachments to handle different types of loads.
  3. Conveyor Systems: These are automated systems used to move goods from one location to another within a warehouse. They can include belt conveyors, roller conveyors, and chain conveyors, among others.
  4. Cranes: These are heavy-duty lifting devices used to move and lift heavy goods within a warehouse. They can be overhead or gantry cranes, and are often used in conjunction with hoists or other lifting equipment.
  5. Automated Guided Vehicles (AGVs): These are self-guided vehicles used to move goods within a warehouse. They can be programmed to follow specific routes, and are often used in combination with conveyor systems to create an automated material handling system.
  6. Dollies: These are wheeled carts used to move goods within a warehouse. They come in various sizes and capacities and can be used to move a variety of goods, from boxes to pallets.

Organizational aids

Organizational aids in logistics refer to the systems, processes, and tools used to manage and coordinate the various activities involved in the movement of goods from the point of origin to the point of consumption.

Effective use of organizational aids can help to improve the efficiency and accuracy of logistics operations, reducing costs, and improving customer satisfaction.

Some key organizational aids in logistics include:

  1. Warehouse Management Systems (WMS): These are software applications used to manage the various activities involved in a warehouse, such as inventory management, order fulfillment, and material handling.
  2. Transportation Management Systems (TMS): These are software applications used to manage the transportation of goods from one location to another. They can help to optimize routes, track shipments, and manage carrier relationships.
  3. Supply Chain Management Systems (SCMS): These are software applications used to manage the entire supply chain, from procurement to delivery. They can help to coordinate the activities of suppliers, manufacturers, distributors, and customers to ensure the efficient and effective flow of goods.
  4. Barcoding and RFID Technology: These technologies are used to track and manage the movement of goods within a warehouse and during transportation. Barcoding and RFID tags can be attached to goods, allowing for real-time tracking and visibility of inventory levels.
  5. Order Management Systems (OMS): These are software applications used to manage the processing and fulfillment of customer orders. They can help to automate and streamline the order fulfillment process, reducing the risk of errors and improving customer satisfaction.
  6. Lean Manufacturing and Six Sigma Methodologies: These are management approaches used to streamline processes and improve efficiency. They can be applied to various aspects of logistics operations, such as inventory management, order fulfillment, and transportation.

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