| Unit 1 [Book] | |
| Communication Roles and Flows in Organisations | VIEW |
| Communication | VIEW |
| Importance of Communication | VIEW |
| Process of Communication | VIEW |
| Principles of effective Communication | VIEW |
| Cross cultural issues in Global Communication | VIEW |
| Ethical and Legal issues in Communication | VIEW |
| Unit 2 [Book] | |
| Business Language and Presentation | VIEW |
| Business, Commercial and Managerial Vocabulary terms used in trade | VIEW |
| Business plans/ Sales pitch/ Project proposals/ Detailed Project Reports | VIEW |
| Presenting Business plans | VIEW |
| Multimedia Corporate Presentations | VIEW |
| Preparing Minutes of Meeting | VIEW |
| Memos | VIEW |
| Persuasive Letters | VIEW |
| Unit 3 [Book] | |
| Business Correspondence, Request for Proposals | VIEW |
| Inviting quotations, Sending Quotations, Placing orders | VIEW |
| Social and Public Relations Correspondence | VIEW |
| Reading and Writing Shorter Business Messages | VIEW |
| Etiquettes for invitations, Thankyou Notes, Greetings, Congratulations, Regrets | VIEW |
| Unit 4 [Book] | |
| Use of Digital Platforms in Business Communication, Website content Management to attract traffic | VIEW |
| Managing Digital Online communication, Handling Grievances Complaints | VIEW |
| Use of Social Media Tools for Promotions, Social Media Messaging | VIEW |
| Promoting Business Philosophy concepts and ideas through Blogs, Web pages etc. | VIEW |
| Participate in Online Business Communities | VIEW |
| Presentations and Etiquettes for Webinars and Conference calls | VIEW |
| Privacy and Data Security issues in Business communication | VIEW |