| Unit 1 | |
| Internet Economy | VIEW |
| Evolution and Characteristics of the Digital Economy, Current Trends and Future Outlook | VIEW |
| Introduction to E-Commerce, Definitions and Scope, Historical Emergence and Milestones | VIEW |
| E-Commerce Business Models: | |
| B2B E-Commerce Business Models | VIEW |
| B2C E-Commerce Business Models | VIEW |
| C2C E-Commerce Business Models | VIEW |
| C2B E-Commerce Business Models | VIEW |
| B2A E-Commerce Business Models | VIEW |
| C2A E-Commerce Business Models | VIEW |
| Hybrid E-Commerce Business Models | VIEW |
| Emerging E-Commerce Business Models | VIEW |
| Case Studies of Major e-commerce Ventures | VIEW |
| Unit 2 | |
| Setting Up and Managing an E-Business, Launching an E-Business | VIEW |
| Steps in Starting an Online Business | VIEW |
| Tools and Platforms for e-business | VIEW |
| Building and Operating an E-Commerce Website, Web Development Technologies, User Interface and Experience Design | VIEW |
| Customer Acquisition in E-Commerce | VIEW |
| Customer Retention in E-Commerce | VIEW |
| Digital Marketing | VIEW |
| Net-based Promotional Strategies in E-Commerce | VIEW |
| CRM in E-Commerce | VIEW |
| Personalization in E-Commerce | VIEW |
| Payment Systems and Security: Online Payment Options and Platforms | VIEW |
| Cybersecurity issues and Solutions in E-Commerce | VIEW |
| Legal and Ethical Concerns in E-Commerce | VIEW |
| E-commerce Regulations in E-Commerce | VIEW |
| Privacy, Data Protection in E-Commerce | VIEW |
| Ethical Marketing | VIEW |
| Consumer Rights | VIEW |
| Intellectual Property | VIEW |
| Unit 3 | |
| Introduction to IT Enabled Services (ITES) | VIEW |
| ITES Categorization: General Services, Specialized Services | VIEW |
| Role of BPO in e-business | VIEW |
| ITES in India: Industry Size, Trends, and Global Contribution | VIEW |
| Mobile Commerce | VIEW |
| Pervasive Computing | VIEW |
| Mobile Payments | VIEW |
| Omnichannel Commerce | VIEW |
| IoT integration | VIEW |
| Legal Framework: IT Act of India: Key Provisions and Business implications | VIEW |
| Unit 4 | |
| E-Government | VIEW |
| Fundamentals of E-Governance: Definitions, Concepts, and Objectives, Stages and Maturity models of e-Governance | VIEW |
| National E-Governance Initiatives: | VIEW |
| National E-Governance Plan (NEGP) | VIEW |
| Mission Mode Projects | VIEW |
| E-Governance Implementation Frameworks | VIEW |
| Role of ICT in Public Service Delivery | VIEW |
| Unit 5 | |
| Categories and Models of E-Governance: Technology Policy, Infrastructure, Training, and Consulting Funds | VIEW |
| E-Governance Models: Digital Governance, Broadcasting/Wider Dissemination, Critical Flow, Interactive Service, Govt-to-Citizen-to-Govt | VIEW |
| Major E-Governance Service Areas: Public Grievance Redressal (Telephone, Ration Card, Land Records, Police Records) | VIEW |
| Rural and Urban Digital Service Delivery | VIEW |
| Contemporary Issues in E-Business | VIEW |
| Trends in E-Business | VIEW |
| E-Governance: | |
| Artificial intelligence in e-business | VIEW |
| Big data and analytics | VIEW |
| Blockchain | VIEW |
| Smart Contracts | VIEW |
| Sustainability and Ethical Considerations in E-Business | VIEW |
| Data Privacy | VIEW |
| Green IT | VIEW |
| Social Responsibility | VIEW |