| Unit 1 [Book] | |
| Meaning and Significance of Communication | VIEW |
| Process of Communication | VIEW |
| Principles of Effective Business Communication | VIEW |
| 7C’s of Communication | VIEW |
| How to Improve Command Over Spoken and Written English | VIEW |
| Effective Listening | VIEW |
| Unit 2 Communicating in a Multicultural World [Book] | |
| Idea of a Global World Communication | VIEW |
| Impact of Globalization on Organizational and Multicultural Communication | VIEW |
| Understanding Culture for Global Communication- Etic and Emic Approaches to Culture | VIEW |
| The Cross-Cultural Dimensions of Business Communication | VIEW |
| Technology and Communication | VIEW |
| Ethical and Legal issues in Business communication | VIEW |
| Overcoming Cross Cultural Communication | VIEW |
| Unit 3 Business Letter writing and Presentation Tools [Book] | |
| Need, Functions and Layout of Letter Writing | VIEW |
| Types of Letter Writing; Persuasive Letter | VIEW |
| Request Letters | VIEW |
| Sales Letter and Complaints Letter | VIEW |
| Employment Related Letters, Interview Letters | VIEW |
| Promotion Letters, Resignation Letter | VIEW |
| Unit 4 Departmental Communication [Book] | |
| Departmental Communication, Barriers of Communication, Meaning, Need & Types | VIEW |
| News Letters, Circulars | VIEW |
| Agenda, Notice | VIEW |
| Office Memorandums, Office Orders | VIEW |
| Minutes of the Meeting | VIEW |
| Project and Report Writing | VIEW |
| How to Make a Presentation, along With Guidelines of Effective Presentation | VIEW |
| The Various Presentation Tool | VIEW |
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