| Unit 1 [Book] | |
| Introduction to Sales | VIEW |
| Role of Selling in Marketing | VIEW |
| Personal Selling | VIEW |
| Types of Sales Personnel | VIEW |
| Characteristics of a Successful Salesman | VIEW |
| Process of effective Selling | VIEW |
| Unit 2 [Book] | |
| Types of Sales Organizations and their Structure | VIEW |
| Sales Force Recruitment, Selection | VIEW |
| Sales force Training and Development | VIEW |
| Sales force Motivation | VIEW |
| Sales force Compensation | VIEW |
| Designing Sales incentives | VIEW |
| Sales Contests | VIEW |
| Sales Forecasting | VIEW |
| Sales Budget | VIEW |
| Sales Quota | VIEW |
| Sales Territory | VIEW |
| Building Sales reporting Mechanism and Monitoring | VIEW |
| Sales Force Productivity | VIEW |
| Sales Force Appraisal | VIEW |
| Unit 3 [Book] | |
| Sales Planning and Control | VIEW |
| Sales Forecasting Methods and Techniques | VIEW |
| Sales Budgeting | VIEW |
| Sales Resource Allocation | VIEW |
| Sales Strategy | VIEW |
| Sales Planning Process | VIEW |
| Sales Call Planning | VIEW |
| Sales Time Management | VIEW |
| Role of Technology in Sales Planning | VIEW |
| CRM | VIEW |
| Sales force Automation | VIEW |
| Ethics in Selling and Legal Aspects | VIEW |
| Unit 4 [Book] | |
| Distribution Channel Management | VIEW |
| Types of Marketing Channels | VIEW |
| Channel Design and Selection | VIEW |
| Channel Conflict and its Management | VIEW |
| Channel Partner Selection | VIEW |
| Channel Partner Motivation | VIEW |
| Channel Partner Performance Appraisal | VIEW |
| Retailing, Trends and Practices | VIEW |
| Wholesaling, Trends and Practices | VIEW |
| Managing Vertical Marketing Systems | VIEW |
| Managing Horizontal Marketing Systems | VIEW |
| Unit 5 Logistics and Emerging Trends in Distribution [Book] | |
| Introduction to Logistics | VIEW |
| Supply Chain Management | VIEW |
| Order Processing | VIEW |
| Warehousing | VIEW |
| Inventory Management | VIEW |
| Transportation and Distribution Cost Control | VIEW |
| E-commerce | VIEW |
| Omnichannel Distribution | VIEW |
| Role of IT in Distribution: | VIEW |
| ERP | VIEW |
| SCM Tools | VIEW |
| Emerging Trends: | |
| Green Logistics | VIEW |
| Reverse Logistics | VIEW |
| Direct–to–Consumer (D2C) Channels | VIEW |
| Role of IT in Retailing: | VIEW |
| Enterprise Resource Planning (ERP) | VIEW |
| CRM | VIEW |
| Analytics-retailing | VIEW |
| Omni Channel Strategies | VIEW |
| Mobile Retailing | VIEW |
| Social Commerce | VIEW |
| AI/ML in Retail | VIEW |
| Ethical and Legal issues in Retail | VIEW |
| Sustainability in Retailing, Future Trends | VIEW |