BCOM109 English Language and Business Communication GGSIPU NEP 2025-26 1st Semester Notes

Unit 1 [Book]
Grammar essentials for Professional Communication: Sentence Structure, Tenses, Voice, and Reported Speech	VIEW
Common errors in Business English and their Corrections	VIEW
Communication Roles and Flows in Organisations	VIEW
Communication	VIEW
Importance of Communication	VIEW
Process of Communication	VIEW
Principles of effective Communication	VIEW
Cross cultural issues in Global Communication	VIEW
Ethical and Legal issues in Communication	VIEW
Professional Communication etiquette and Protocols	VIEW

Unit 2 [Book]
Reading Comprehension for Business Texts and Financial Documents	VIEW
Summarizing and Paraphrasing Techniques for Business Contexts	VIEW
Business, Commercial and Managerial Vocabulary terms used in Trade, Banking, Finance, and Commerce	VIEW
Reading and Interpreting Financial Statements and Annual Reports	VIEW
Financial Correspondence: Loan Applications, Credit Requests, Financial Inquiries, Regulatory compliance Communication	VIEW
Presenting Business Plans	VIEW
Multimedia Corporate Presentations	VIEW

Unit 3 [Book]
Oral Communication Skills: Articulation, Fluency, and Confidence Building	VIEW
Group Discussions	VIEW
Debate Techniques for Business Scenarios	VIEW
Interview Skills	VIEW
Telephonic Conversations	VIEW
Official Business Letters: Inquiries, Complaints, Adjustments, Collection Letters	VIEW
Invitation for Tenders and Quotations, Purchase Orders and Delivery confirmations	VIEW
Internal Communication	VIEW
Circulars	VIEW
Notices, Agenda Preparation	VIEW
Minutes of Meeting	VIEW
Customer Service correspondence	VIEW
Complaint Handling	VIEW
Professional email Communication and Etiquette	VIEW

Unit 4 [Book]
Communication with different Stakeholders: Customers, Suppliers, Employees, Investors	VIEW
Website content, Management to attract Traffic	VIEW
Customer Relationship Management (CRM) Communication Strategies	VIEW
Professional Networking Platforms (LinkedIn)	VIEW
Social-Media for Business Development	VIEW
Virtual meeting Platforms and Remote Work Communication Tools	VIEW
Video Conferencing etiquette and Virtual Team Management	VIEW
Privacy and Data Security issues in Business Communication	VIEW
Conflict Resolution and Negotiation Communication in Business Settings	VIEW