BBAN105 Business Communication
UNIT 1 {Book Link} | ||
1 | Business communication: Nature and Process | VIEW |
2 | Forms of Communication | VIEW |
3 | Role of communication skills in Business | VIEW |
4 | Communication Networks | VIEW |
5 | Barriers to communication | VIEW |
UNIT 2 Communication Skills {Book Link} | ||
1 | Listening skills: Cognitive process of listening | VIEW |
2 | Barriers to Listening | VIEW |
3 | Reading skills | VIEW |
4 | Speaking skills | VIEW |
5 | Public Speaking | VIEW |
6 | Voice modulation and body modulation | VIEW |
UNIT 3 {Book Link} | ||
1 | Written communication | VIEW |
2 | Written communication types | VIEW |
3 | Structure And layout of business letters | VIEW |
Presentative Letters: | ||
4 | Sales letters | VIEW |
5 | Claim letters | VIEW |
6 | Employment letters | VIEW |
7 | Writing Memo | VIEW |
8 | Notice | VIEW |
9 | Circular | VIEW |
UNIT 4 {Book Link} | ||
1 | Business Reports: Purpose and Types | VIEW |
2 | Purpose of Business Report | VIEW |
3 | Types of Business Report | VIEW |
4 | Framework of business reports | VIEW |
5 | Presentation of Reports | VIEW |
6 | Brochures | VIEW |
7 | Issuing notice and agenda of meeting | VIEW |
8 | Recording of minutes of meetings | VIEW |
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