BMB107 Business Communication

Unit 1 [Book]
Communication Introduction VIEW
Role of Communication VIEW
Defining and Classifying Communication VIEW
Purpose of Communication VIEW
Process of Communication VIEW
Characteristics of Successful Communication VIEW
Importance of Communication in Management VIEW
Communication Structure in Organization VIEW
Communication in crisis VIEW
Barriers to Communication VIEW
Unit 2 [Book]
What is Oral Communication? VIEW
Principles of Successful Oral Communication VIEW
What is Conversation Control VIEW
Reflection and Empathy: Two Sides of effective Oral Communication VIEW
Effective Listening VIEW
Non-Verbal Communication VIEW
Written Communication: Purpose and Clarity VIEW
Principles of effective Writing Communication VIEW
Approaches the Writing Process Systematically: The 3X3 Writing process for Business Communication: Pre- writing, Writing, Revising VIEW
Specific writing Features, Coherence VIEW
Electronic Writing Process VIEW
Unit 3 [Book]
Business Letters: Positive and Negative Messages VIEW
Writing Routine VIEW
Persuasive Letters VIEW
Writing Memos VIEW
Report Writing, Purpose VIEW
Kinds and Objectives of Report Writing VIEW
Presentation Skills VIEW
Presentation, Elements of Presentation, Designing a Presentation VIEW
Advanced Visual Support for Business Presentation, Types of Visual Aid VIEW
Unit 4 [Book]
Employment Communication Introduction VIEW
Writing CVs VIEW
Group Discussions VIEW
Interview Skills VIEW
Impact of Technological Advancement on Business Communication Networks VIEW
Intranet, Internet, E-mails VIEW
SMS, Teleconferencing, Video Conferencing VIEW
Unit 5 [Book]  
Group Communication: Meetings, Planning Meetings, Objectives, Participants, Timing, Venue of meetings, Leading meetings VIEW
Media Management: Press Release, Press Conference, Media Interviews, Seminars VIEW
Workshop, Conferences VIEW
Business etiquettes VIEW

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