Marketing Applications in Tourism Services

Tourism marketing is different because the customer purchases a series of services, but is left with very little concrete value at the completion of his …

Marketing Applications in Hospitality Services

In any business, a solid marketing strategy is critical to building a brand, attracting new customers and maintaining loyalty. The hospitality industry is no different. …

Screening and Selection of Markets

After the decision has been made to expand the business internally, a preliminary examination and analysis of the firm is done. The first question to …

International Marketing Environment

International Marketing Environment is the combination of various factors external to an organisation that can affect the international marketing decisions of the organisation in international …

Wholesale and Retail Structure

Wholesale Wholesaling is the selling of merchandise to anyone—either a person or an organization—other than the end consumer of that merchandise. Wholesalers, who are sometimes …

Service Process

Service Process

Service Design and Development, Service Blueprinting

Service Design and Development, Service Blueprinting

Services Marketing Management Process

An analysis of the 5 Cs, i.e. our company, customer, competitor and collaborators as parts of the micro-environment, and the context or the macro-environment, is …

Personal Selling Process and Approaches

Personal selling can be termed as the oral presentation given by the salesperson to one or more than one consumers face to face to sell …

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