| Unit 1 Quality Concepts {Book} | |
| Evolution of Quality Management | VIEW |
| Concepts of Product and Service Quality | VIEW |
| Dimensions of Quality | VIEW |
| Quality Philosophies; Deming’s | VIEW |
| Quality Philosophies; Juran’s | VIEW |
| Crosby’s Quality Philosophy | VIEW |
| Quality Cost | VIEW |
| Quality Leadership | VIEW |
| Unit 2 Quality Management System (QMS) & Process Quality Improvement {Book} | |
| Graphical & Statistical Techniques of Process Quality Improvement | VIEW |
| 7QC Tools | VIEW |
| Regression Control Charts | VIEW |
| Process Capability analysis | VIEW |
| Measurement system Analysis | VIEW |
| Design and Analysis of Experiment | VIEW |
| Acceptance Sampling Plan | VIEW |
| Different Cost associated with Quality like Assurance cost, Failure cost, Prevention cost, Rectification cost, Appraisal cost | VIEW |
| Process failure Mode and effect analysis (PFMEA) | VIEW |
| SERVQUAL Model with Application | VIEW |
| Unit 3 Product Quality Improvement {Book} | |
| Quality function Deployment | VIEW |
| Robust Design and Taguchi Method | VIEW |
| Design failure Mode & Effect Analysis | VIEW |
| Product Reliability Analysis | VIEW |
| Unit 4 Total Quality Management {Book} | |
| Quality Circles | VIEW |
| TQM | VIEW |
| Six Sigma | VIEW |
| Six Sigma for Process Improvement | VIEW |
| Six Sigma in Product Development | VIEW |
| Design for Six Sigma | VIEW |
| Benchmarking | VIEW |
| Quality Function Deployment (QFD) | VIEW |
| Taguchi’s quality engineering | VIEW |
| Total Productive Maintenance | VIEW |
| Unit 5 Quality Standards {Book} | |
| ISO-9000 and it concept of Quality Management | VIEW |
| ISO 14001 | VIEW |
| ISO 22000 | VIEW |
| ISO 27001 | VIEW |
| OHSAS 18001 and QS 9000 | VIEW |
| Indian Quality Standards | VIEW |
| Quality Audit | VIEW |
| Quality Awards | VIEW |
