MS212 Retail Management

Unit 1 [Book]
Definition, Scope and Importance of Retailing VIEW
Global and Indian Retail Scenario VIEW
Retailers Types VIEW
Retail Formats VIEW
Theories of Retail Development VIEW
Multichannel Retailing VIEW
Omni Channel Retailing VIEW
Information Gathering in Retailing VIEW
Unit 2 Retail Strategy [Book]
Retail Market Strategy, Financial Strategy VIEW
Retail Location and Site Decisions VIEW
Franchising Decisions VIEW
Retail Information System VIEW
Customer Relationship Management VIEW
GAPs Model in Retail VIEW
Unit 3 [Book]
Merchandise Management VIEW
Merchandise Planning VIEW
Merchandise Buying VIEW
Retail Pricing VIEW
Retail Communication Mix. VIEW
Assortment Plan VIEW
Retail Promotion Mix. VIEW
Unit 4 Store Design and Management [Book]  
Store layout, Design and Visual Merchandising, Atmospherics VIEW
Visual Merchandising VIEW
Store Management and Responsibilities of a Store Manager VIEW
Inventory Shrinkage VIEW
Retail Customer Services VIEW
Legal and Ethical issues in Retailing VIEW

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