| Unit 1 [Book] | |
| Business Process Management, Evolution, Models and Methodologies | VIEW |
| Main Streams of BPM: Business Process Thinking, Automation of Workflow, Quality Thinking | VIEW |
| First Wave i.e Scientific Management | VIEW |
| Second Wave i.e Business Process Reengineering | VIEW |
| Third Wave i.e Synthesis of Business Process Thinking, Automation and Quality Thinking | VIEW |
| Unit 2 BPM Implementation [Book] | |
| Business Process Management (BPM), Significance and Scope, | VIEW |
| Demystifying Business Process Management | VIEW |
| Drivers and Triggers of BPM | VIEW |
| Integrating BPM with “Management” | VIEW |
| Process Improvement | VIEW |
| BPM Implementation: Role of Organization Strategy and Process Architecture | VIEW |
| Internal Marketing of BPM Technology | VIEW |
| Critical Success Factors of BPM Project | VIEW |
| Unit 3 [Book] | |
| Implementation of BPM Solutions: Critical Implementation Aspects | VIEW |
| Regatta® Metaphor for Implementing BPM | VIEW |
| Structured approach for Implementing BPM | VIEW |
| BPM Project Framework | VIEW |
| Overview of various Phases in BPM Implementations | VIEW |
| BPM Project Essentials: Project Management, People Change Management, Leadership | VIEW |
| Unit 4 [Book] | |
| Selection of BPM Projects: Strategy Driven Approach | VIEW |
| Operational Initiative Approach | VIEW |
| BPM Project Scenarios and their Characteristics | VIEW |
| BPM Maturity, Typology and Model | VIEW |
| Embedding BPM within the Organization | VIEW |