BCOM109 Business Communication GGSIPU B.COM 1st Sem Notes

Unit 1 [Book]
Communication Roles and Flows in Organisations	VIEW
	VIEW
Importance of Communication	VIEW
Process of Communication	VIEW
Principles of effective communication	VIEW
Cross cultural issues in global communication	VIEW
Ethical and legal issues in communication	VIEW

Unit 2 [Book]
Business Language and Presentation		VIEW
Business, Commercial and Managerial Vocabulary terms used in trade		VIEW
Business plans/ Sales pitch/ Project proposals/ Detailed project reports		VIEW
Presenting Business plans		VIEW
Multimedia Corporate presentations		VIEW
Preparing minutes of meeting		VIEW
Memos	VIEW	VIEW
Persuasive Letters		VIEW

Unit 3 [Book]
Business Correspondence, Request for Proposals	VIEW
Inviting quotations, Sending quotations, Placing orders	VIEW
Social and Public relations correspondence	VIEW
Reading and Writing Shorter Business messages	VIEW
Etiquettes for invitations, Thank you notes, Greetings, Congratulations, Regrets	VIEW

Unit 4 [Book]
Use of Digital platforms in Business Communication, Website content Management to attract traffic	VIEW
Managing Digital Online communication, Handling Grievances complaints	VIEW
Use of Social Media tools for Promotions, Social Media Messaging	VIEW
Promoting Business philosophy concepts and ideas through blogs, web pages etc.	VIEW
Participate in Online Business communities	VIEW
Presentations and Etiquettes for webinars and conference calls	VIEW
Privacy and Data Security issues in Business communication	VIEW