| Unit 1 | |
| Introduction to Operations Management, Significance | VIEW |
| Operations Management in Enhancing Efficiency | VIEW |
| Operations Management in Ensuring Quality | VIEW |
| Operations Management in Delivering Customer Satisfaction | VIEW |
| Different Production Systems | VIEW |
| Job Production System | VIEW |
| Batch Production System | VIEW |
| Mass Production System | VIEW |
| Continuous / Flow Production System | VIEW |
| The Alignment of Operations with Business Strategies | VIEW |
| Key Functions of Operations Management: Planning, Organizing, Staffing, Leading, and Controlling | VIEW |
| Unit 2 | |
| Process Design and Analysis | VIEW |
| Strategic Decisions involved in Selecting and Designing Processes | VIEW |
| Process Analysis | VIEW |
| Flowcharts | VIEW |
| Process Maps | VIEW |
| Continuous Improvement Techniques: | VIEW |
| Kaizen | VIEW |
| PDCA Cycle | VIEW |
| Benchmarking | VIEW |
| Quality Circles | VIEW |
| Capacity Planning | VIEW |
| Strategies to Balance Capacity and Demand Effectively | VIEW |
| Process Choices | VIEW |
| Layout Decisions | VIEW |
| Product Layout | VIEW |
| Process Layout | VIEW |
| Fixed Position Layout | VIEW |
| Cellular Layout | VIEW |
| Importance of Space Utilization, Flexibility, Cost, Safety, Comfort | VIEW |
