Dual Concern Model of Conflict

The Dual Concern Model assumes that parties’ preferred method of handling conflict is based on two underlying dimensions: assertiveness and empathy.  The assertiveness dimension focuses …

Conflict Process

The conflict process consists of five stages are: Potential opposition or incompatibility. Cognition and personalization. Intentions. Behavior. Outcomes. Potential Opposition or Incompatibility It includes the …

Meaning and Source of Conflict

Conflicts can either be within one person, or they can involve several people or groups. Conflicts arise because there are needs, values or ideas that …

Importance of Executive Development

Developing the executives and managers is the most important positive feature of the human resources development. Executives and managers play an imperative role in organizations …

CIRO Model

The CIRO model was developed by Warr, Bird and Rackham and published in 1970 in their book “Evaluation of Management Training”. CIRO stands for context, …

Selecting a Trainer

Part I – Identify Trainer Competencies Total Training Solutions has a set of seven core trainer competencies along with definitions and behavioral indicators for each. …

Process of Learning

Action learning is a dynamic process for solving organizational problems, advancing individual skills, building teams, and developing leaders. It is a powerful method of building …

Introduction to Learning

Learning Learning can be defined as the permanent change in behavior due to direct and indirect experience. It means change in behavior, attitude due to …

Need Assessment Process

A needs assessment is a process used by organizations to determine priorities, make organizational improvements, or allocate resources. It involves determining the needs, or gaps, …

Purpose and Methods of TNA

Purpose of TNA (i) The purpose of Training Need Analysis (TNA) is to help an organization discern the actual needs in training of its employees …

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