| UNIT 1 Fundamental of Communication [Book Link] | ||
| 1 | Meaning and Significance of Communication | VIEW |
| 2 | Process of Communication | VIEW |
| 3 | Principles of Effective Business Communication | VIEW |
| 4 | 7C’s Concept | VIEW |
| 5 | How to Improve Command Over Spoken and Written English | VIEW |
| 6 | Effective Listening | VIEW |
| UNIT 2 Communicating in a Multicultural World [Book Link] | ||
| 1 | Idea of a Global World Communication | VIEW |
| 2 | Impact of Globalization on Organizational and Multicultural Communication | VIEW |
| 3 | Understanding Culture for Global Communication- Etic and Emic Approaches to Culture | VIEW |
| 4 | The Cross Cultural Dimensions of Business Communication | VIEW |
| 5 | Technology and Communication | VIEW |
| 6 | Ethical and Legal issues in Business communication | VIEW |
| 7 | Overcoming Cross Cultural Communication | VIEW |
| UNIT 3 Business letter writing and Presentation Tools [Book Link] | ||
| 1 | Need, Functions and Layout of Letter Writing | VIEW |
| 2 | Types of Letter Writing; Persuasive Letter | VIEW |
| 3 | Request Letters | VIEW |
| 4 | Sales Letter and Complaints Letter | VIEW |
| 5 | Employment Related Letters, Interview Letters | VIEW |
| 6 | Promotion Letters, Resignation Letter | VIEW |
| UNIT 4 Departmental Communication [Book Link] | ||
| 1 | Barriers of Communication | VIEW |
| 2 | News Letters, Circulars | VIEW |
| 3 | Agenda, Notice | VIEW |
| 4 | Office Memorandums, Office Orders | VIEW |
| 5 | Minutes of the Meeting | VIEW |
| 6 | Project and Report Writing | VIEW |
| 7 | How to Make a Presentation, along With Guidelines of Effective Presentation | VIEW |
| 8 | The Various Presentation Tool | VIEW |
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