| Unit 1 [Book] | |
| Evolution of Quality Management | VIEW |
| Concepts of Quality | VIEW |
| Quality Control vs Quality Assurance | VIEW |
| Dimensions of Quality | VIEW |
| Principles of Quality | VIEW |
| Deming’s Quality Philosophy | VIEW |
| Juran’s Quality Philosophy | VIEW |
| Crosby’s Quality Philosophy | VIEW |
| Quality Cost | VIEW |
| Quality Leadership, Role of Top Management | VIEW |
| Unit 2 [Book] | |
| Basics of Quality Management System (QMS) | VIEW |
| 7 QC Tools | VIEW |
| Regression Control Charts | VIEW |
| Process Capability and Analysis | VIEW |
| Measurement System Analysis | VIEW |
| Design and Analysis of Experiment (DOE) | VIEW |
| Acceptance Sampling Plan | VIEW |
| Different Cost associated with Quality like Assurance cost, Failure cost, Prevention cost, Rectification cost, Appraisal cost | VIEW |
| Process failure mode and effect analysis (PFMEA) | VIEW |
| Understanding Service Quality | VIEW |
| Unit 3 [Book] | |
| Product Quality Improvement | VIEW |
| Quality Function Deployment | VIEW |
| Robust Design | VIEW |
| Taguchi Method | VIEW |
| Design Failure Mode and Effect Analysis | VIEW |
| Product Reliability Analysis | VIEW |
| Unit 4 [Book] | |
| Total Quality Management: Meaning of TQM, Elements | VIEW |
| Quality Circles | VIEW |
| Six Sigma | VIEW |
| Six Sigma for Process Improvement | VIEW |
| Six Sigma in Product Development | VIEW |
| Six Sigma in Product Design | VIEW |
| Benchmarking | VIEW |
| Quality Function Deployment (QFD) | VIEW |
| Quality Engineering | VIEW |
| Total Productive Maintenance (TPM) | VIEW |
| Unit 5 [Book] | |
| Quality Standards | VIEW |
| ISO-9000 and it Concept of Quality Management | VIEW |
| ISO 14001 | VIEW |
| ISO 22000 | VIEW |
| ISO 27001 | VIEW |
| OHSAS 18001 | VIEW |
| QS 9000 | VIEW |
| Indian Quality Standards | VIEW |
| Quality Audit | VIEW |
| Quality Awards | VIEW |